Information we collect
We may collect information you voluntarily submit through an appointment request or other communication, including your name, contact details, service location and the appliance issue you describe.
We may also receive limited non-personal technical data, such as browser type, IP address and referring website, in connection with site operation and security.
How we use information
We use information to respond to inquiries, arrange requested services, operate and improve our website and communicate with customers.
We may use advertising and measurement services, including Meta/Facebook, in accordance with applicable privacy and consent requirements.
Information sharing
We may share information with providers that support website hosting, service request processing, communications and other business operations, as well as with third parties when required by law.
We do not sell, rent or trade customer information to third parties for marketing without explicit consent. Service-request information may be securely transmitted to a provider that helps us handle your inquiry.
Security and retention
We take reasonable steps to protect information transmitted to and held by our service providers. No online transmission or system can be guaranteed completely secure.
Personal information may be retained as long as reasonably necessary to respond to requests, provide services and meet legal obligations.
Changes and contact
We may update this policy and will publish a revised version on this page. Contact Universal Appliance Service at (702) 988-0855 with questions about this policy or our privacy practices.